FAQ'S

What is IPL?

IPL stands for Intense Pulsed Light and has gained widespread popularity for the many benefits it affords the user. This modern technology aims to remove unwanted hair, slow the aging process by reducing wrinkles and perfect the skin tone by treating blemishes. Multiple uses of IPL also increase collagen production in the skin, leaving you glowing from the inside out! Due to IPL's diverse range of uses and proven results, IPL is a must for anyone wanting to look and feel their best. 

How Does IPL work?

IPL is a form of light therapy. It emits a series of different wavelengths that scatter within the skin reaching various depths. Depending on its use, it will provide the user with the desired results - whether that be reduction of blemishes, pigment, wrinkles or hair! It is a very versatile technology.

Is IPL safe?

There have been numerous worldwide studies that demonstrate the safety and effectiveness of IPL for hair removal. Due to this fact, it has become an extremely popular safe at home treatment. 

We always advise that you exercise caution when treating yourself as not everyone is suitable for IPL treatments.  Due to the level of melanin in the skin, some darker skin types will not be able to use IPL. The same applies if you have a recent tan. Additionally, we advise to check with your doctor first if you are taking medication that may make your skin sensitive to light.

Does IPL Hurt?

Most IPL users face some discomfort akin to a rubber band being flicked.  However, comparative to other treatments offered, IPL is much more tolerable and very popular.

Is it safe to IPL over freckles and moles?

You should not IPL over very dark freckles or moles, however light freckles are fine.

Is it safe to IPL over tattoos?

No, you should not IPL over tattoos, although going around tattoos is fine.

Does IPL work for all hair colors?

IPL relies on melanin in the hair absorbing the light energy, and therefore IPL is not effective on very light blonde, red, or grey colored hair.

How long will it take before i start seeing results?

Most customers begin to notice a reduction of hair after just 3-4 treatments, with complete results after 12 treatments. However, results vary from person to person.

How often do I need to use it?

We recommend using your handset once a week for the first 8 weeks. After this period, we recommend using your handset once a month, for 2 months or until satisfied. If you would like to maintain hairless, smooth skin, we recommend using your handset once every 2 to 3 months, or as needed.

How many years will this product last?

Our handsets have a use-life of 400,000 flashes, which will last well over 12 years if used as directed.

Which are of the body can I use this on?

You can use your handset on your entire body, including your Brazilian and face (just be sure to not get too close to your eyes)

Does IPL work for all skin tone?

IPL is suitable for all but the darkest skin tones. Refer to the skin tone chart below to see whether or not IPL is suitable for you. The Vital Lily is suitable for skin tones as dark as clay 2-3. If you have a skin tone of either clay 2-3, we do advise to only use up to Intensity level 3 and start by testing the Vital Lily on Intensity level 1.

Can I use IPL while pregnant or breastfeeding?

Although there is no evidence showing that IPL has negative effects on pregnant or breastfeeding women, we still don’t recommend using our handset as a precaution.

Can I use this product before or after tanning?

If you have recently been sun tanning, we recommend waiting 2 weeks before using your handset. You should wait 48 hours to tan after using your handset. The same applies for sun beds. We advise removing all artificial tan before using our handsets, as the light energy may be more attracted to the pigments in the skin, rather than the melanin in the hair. You can reapply the tan after your session once the skin has relaxed.

Does this remove hair permanently?

You actually have to be careful when anyone claims ‘permanent’ hair removal as all forms of IPL/Laser hair removal require some maintenance, or eventually the hair will start growing back. After completing your initial sessions with our handsets, you will only have to use your handset once every 3 months to maintain smooth, hairless skin.

What modes does the handset have?

Our handsets have 3 modes you can use it on. Manual mode, where the handset will flash as you press the trigger button. Glide mode where it will flash, once the handset is ready, as you hold the trigger button down continuously. Auto mode, where the handset will flash on its own (when ready), without you pressing any buttons at all.

Is this suitable for men?

Definitely! Our handsets are suitable for both men and women.

Is there any reoccurring cost?

No, unlike laser-clinics, our handset is a once-off purchase. There is no need for replacements or refills. Simply plug in and go!

Does the handset with a warranty or money-back guarantee?

Yes, our handsets come with a 12-months warranty and 60-days money-back guarantee.